Media we recover data from

  • Hard drives (HDD) — from computers, laptops, and external enclosures.
  • SSD and NVMe cards, including those soldered onto a laptop motherboard.
  • USB flash drives and memory cards SD, microSD from phones, cameras, and DVRs.
  • Phones and tablets on Android and iPhone — including those that won't turn on or have a broken screen.
  • Laptops, computers, and all-in-ones entirely, if the system won't boot.

Common recovery scenarios

  • Files, photos, or contacts were accidentally deleted, including from the "Recycle Bin".
  • The media was formatted or the system was reinstalled over the data.
  • The drive or flash drive is not detected, requests formatting, or appears as RAW.
  • The hard drive clicks, knocks, or doesn't spin up.
  • The phone won't turn on, was submerged in water, or has a broken screen, but the data is needed.
  • Data disappeared after a factory reset or a failed update.

What to do right now — this affects the outcome

  • Do not write anything to the media from which data was lost: new files overwrite old ones. Do not install programs on it.
  • Do not format and do not agree to "fix errors" if the system suggests it.
  • Do not run recovery programs on the same drive from which you are recovering data.
  • If the drive clicks or knocks — immediately disconnect the power and do not turn it on again: each attempt damages the surface more severely.
  • If the device has been in water, do not dry it with a hairdryer and do not turn it on — bring it as is.

How the recovery process works

  1. Media check: we determine the condition of the media and assess the chances.
  2. We show which files can be recovered, state the cost and timeframe — before starting any work.
  3. After your agreement, we proceed with data recovery.
  4. We transfer the files to your media — you will need a working flash drive or disk of suitable capacity.

The usual timeframe is 1–3 days. It depends on the volume and condition of the media: in case of mechanical damage, the work takes longer.

An honest look at the chances

We cannot guarantee the result beforehand — everything depends on the condition of the media. Chances are higher if the device was not used after data loss, and lower if files were already written over it or the drive operated for a long time with faulty mechanics. Encrypted partitions (BitLocker, FileVault) can only be recovered with a password or key. After checking the media, we will tell you exactly what can be recovered — and only then you decide whether to proceed or not.

The procedure for file transfer and confidentiality matters are discussed before work begins.

Frequently Asked Questions

How much does data recovery cost?

The cost depends on the media and the nature of the damage, so we will tell you after checking the media.

The screen is broken, the phone doesn't display anything — can you retrieve the data?

Most often, yes. Sometimes replacing the display is enough, sometimes data is extracted by other means — we'll tell you after inspection.

Can files be recovered after formatting?

Often yes, if nothing was written over it. The sooner you bring in the media, the higher the chances.

My phone was submerged in water. What should I do?

Do not turn it on or dry it with a hairdryer; bring it in as is. More details are on the "Water Damage" page.