Why Calls Have Become a Problem

Just a few years ago, phone spam was merely an inconvenience. Today, it's a real nuisance: auto-dialers, fake banks, voice robots – and it never stops. Most people download third-party apps or simply ignore all unknown numbers. But here's the good news: a built-in filter is already on your phone.

Where Does Spam Come From?

Your number falls into the hands of scammers through several channels:

— registration on websites and in store loyalty programs

— apps that request access to calls and contacts unnecessarily

— data brokers selling personal information from public sources

— participation in sweepstakes and online promotions

Once a number is in one database, it starts traveling through spam lists.

How to Enable Built-in Protection

Most Android smartphones (Samsung, Xiaomi, and others) already have a built-in filter. Here's how to activate it:

1. Open the "Phone" app – the one you use for regular calls.

2. Tap the three dots in the top right corner and select "Settings."

3. Find the "Caller ID & spam protection" section.

4. Tap on it and accept the terms of use upon first launch.

5. Choose your protection level:

"Block all spam calls" – strict mode. Filters out telemarketing, robots, and automated surveys. Downside: sometimes it blocks calls from medical institutions and non-profit organizations because they use similar mass calling systems.

"Block only dangerous calls" – soft mode. Allows regular advertisements but stops confirmed scammers, phishing attacks, and fake bank representatives. For most users, this is the optimal choice.

The filter works in the background and analyzes call patterns before your phone rings. Since it's built into the system, it doesn't consume additional battery power.

Always Check Blocked Calls

Strict mode sometimes blocks important calls – from clinics, banks, and courier services. The reason is simple: large organizations use corporate PBX systems that connect quickly, keep lines short, and call from a general number. This behavior is indistinguishable from a robot – so the filter triggers.

To avoid missing important calls:

1. Open the "Phone" app and go to the "Recents" tab.

2. Tap the three dots in the top right corner → "Show blocked calls."

3. Blocked calls will appear in the main list with a separate label.

4. If you find a necessary number – tap on it, select "Send feedback," and mark it as "Not spam." Next time, this number will not be blocked.

Check the list every few days – it's like the "Spam" folder in your email: it takes a minute but saves you from important missed calls.

If Nothing Helps

If calls still get through, your phone freezes during calls, doesn't play sound during a conversation, or shows errors – it's no longer a matter of settings. The problem might be with the firmware or hardware. Come for a diagnostic at Айклаб Сервис – our technicians will identify the cause and offer a solution without a long wait.