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Problems · Phone doesn't recognize SIM card

Phone doesn't recognize SIM card — what to do

The cause can be simple — from the SIM card itself or settings, to the SIM slot and board. Start with quick checks.

Free diagnostics. We will tell you the cause and the exact price — you decide whether to repair.
Book a free diagnostic

What to check yourself

1
Remove and reinsert the SIM card, wipe its contacts.
2
Test the same SIM in another phone — the issue might be with the card itself.
3
Toggle airplane mode on and off, restart the phone.
4
Check if the SIM is disabled in settings (eSIM/physical).
When you need service
The SIM works in another phone but not in yours; network disappeared after a drop or water exposure — you need diagnostics of the slot and board.

What can fix the problem

Motherboard repair
Won't turn on, no response
from 3 900 ₽
Water damage recovery
Dropped in water or liquid spill
from 2 900 ₽

Labour cost is shown. Parts are extra: original and compatible parts of different quality and price are available. Our manager will tell you the full price.

Request a repair

We'll call you back, confirm the details and give the exact price. Diagnostics are free.

Your request: Телефон не видит SIM-карту
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We will call you back during working hours

The call may be recorded for quality control.

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