Problems · Face ID not working
Face ID not working on iPhone — repair
Face ID is a complex module, and restoring it requires microsoldering. Sometimes a simple reconfiguration helps, but more often diagnostics are needed.
Free diagnostics. We will tell you the cause and the exact price — you decide whether to repair.
Book a free diagnostic
What to check yourself
1
Check if the sensor is blocked by a screen protector, case, or dirt at the top of the screen.
2
Set up Face ID again in settings.
3
Update iOS to the latest version.
When you need service
After a drop, screen replacement at another service center, or water exposure; "Face ID is not available" — almost always a hardware failure, diagnostics needed.
What can fix the problem
Face ID repair
Face ID not working
from 3 900 ₽
Motherboard repair
Won't turn on, no response
from 3 900 ₽
Labour cost is shown. Parts are extra: original and compatible parts of different quality and price are available. Our manager will tell you the full price.
Request a repair
We'll call you back, confirm the details and give the exact price. Diagnostics are free.