Our customers’ reviews

The guys really, really helped out! They found and replaced the video card on an older iMac in one day! Other Mac repair shops promised at least a week.

On 12.05.2017 I went to this service center to ask how much it would cost to repair my iPod Shuffle (the problem was the case started coming apart:( ). A technician came over, looked closely at the iPod, and left for a while to consult with a colleague. I didn't have any money then, I just went in to ask, SO, the technician returns and says: "Hold it in this state for a few more hours"! He repaired it, FOR FREE! Of course, I started saying that I didn't have money right now, how much I owed and all that, but he replied FOR FREE! I left so happy. THE KINDEST PEOPLE WORK THERE!!! THANK YOU SO MUCH! I WILL NEVER FORGET IT.

The charging port on my phone was loose. I suffered for probably several months. Oh, that feeling when you put your phone on charge at night, spend 5 minutes trying to find a position so it charges, and then you're afraid to accidentally move it) anyway, I went in to ask about a repair. A girl took my phone, and a minute later she brings it out and puts a rolled-up ball of dust next to it. We plug it in - everything works! They didn't take any money, even though I offered) Thanks for the honesty and promptness! They could have easily scammed me for a new port)

I contacted iClub to repair a 5C (my son's phone). It wouldn't turn on. They identified the fault in 10 minutes and fixed it within 24 hours. Along the way, they found a few more minor defects, and we agreed on the timeframe and prices. Everything was straight to the point. I really liked the engineers' professionalism and the responsiveness of the manager, Daria. Thank you. Success and prosperity!

The whole family has iPhones, we've been using apple tech for about 8 years, so I visit often for various reasons. They've always helped quickly, thank you very much!!!

Today my Mac charger kicked the bucket. A common ailment of Apple devices—the cable frayed at the base. Yesterday it was still charging, today 'the light's not on.' But my deadlines are on fire because half of my work is on the laptop. A quick search on 2GIS and Flamp gave me iClub. Close to work, good rating, reviews too, I thought, and dialed the number. On the other end, a polite girl said—yes, we can do it in theory, in about a day, for about 1000 rubles. Decided—I'm taking it in! I ran fast, anticipating savings of over 5000 compared to an original charger (yes, I'm a cheapskate, I buy Apple gear and then skimp on original accessories))). Anyway, I rushed in, handed over the charger, and they told me—we'll do it, but it won't look as pretty as it was, wait for an SMS when it's ready. I whined a bit about how work would stall, the world would collapse, and so on. In the end, an hour later (just an hour, Karl!), I got an SMS saying everything was ready. The laptop didn't even have time to die! They charged 800 rubles. You can see the final result in the photo. But the fact that my work wasn't delayed is absolutely priceless. I had almost parted with my hard-earned 6000 for a new charger, and then such a joy. Many thanks for the flexibility, speed, and cost. Definitely recommend!

Thank you for being so great, true masters of your craft and reaaaally good people! This isn't my first time here, and as always, everything is top-notch👍 Yesterday my daughter "bathed" her 6 in the tub (and, oh miracle, today you returned her indispensable gadget to her😁 Special thanks to Evgeny!!! Keep it up!!! Wishing you more clients and prosperity for the company! If anything happens, we're only coming to you😊 and we recommend you to everyone!

iClub is a true lifesaver that has been around since the dawn of the Apple empire in Novosibirsk (it used to be a whole club for Apple enthusiasts to chat). Besides being located right in the city center, they genuinely provide truly qualified help that other service centers either won't touch or charge an exorbitant amount for. Here you can not only apply a screen protector, replace a broken screen, clean your device and fix other defects, but you can also simply ask a question about the tech and get a qualified answer from people who love and know Apple inside out. ⭐What came as a surprise to me personally is that when buying used Apple gear from a private ad, you can play it safe by calling iClub and scheduling a free inspection of the item right in front of the seller. This completely eliminates seller fraud and solves many problems. Evgeny, the owner of iClub, personally oversees all diagnostics and repairs, Daria is very polite and patient when answering all questions, and Yuri the technician has golden hands and handles the most complex repairs. For my repair—replacing the graphics chip (if I'm naming it right)—I received a 3-month warranty. I hope everything will be fine for at least 2 years, I'm monitoring the MacBook's temperature and taking as good care of it as possible. If it weren't for iClub, my aluminum friend would have gone for parts... It's nice to note that we Flamp users get a 5% discount, which once again confirms the transparency of the establishment's policy and their focus on long-term relationships.

I went to the service center because the screen stopped displaying anything. A very polite and helpful guy showed a "specialist" like me how to restart the phone and checked the iPhone's microphone, for which I'm very grateful. It turned out the phone had just frozen. Thanks guys for your help and patience in working with users like me.

I visited iClub for the first time because a serious repair was needed: a hard drive replacement in a Mac. I got lucky from the start: found a parking spot)), they took the device quickly, didn't "upsell" me on the repair, called back to clarify my preferences, replaced it fast, and sent an SMS (a small thing, but convenient—no need to grab the phone while driving or in the cold). High-quality, unobtrusive service! Recommend!

We've used this service twice. Both times this year. The quality of parts and work is very good. Prices here are about 10-20% lower than in similar service centers. The first time, they replaced the battery and the home button on an iPhone 5. Even though we brought the phone in at six in the evening, they replaced everything quite quickly, within 24 hours. The second time, we brought another iPhone 5 with a cracked screen. They replaced the screen, camera, and battery. A few days later, a problem appeared. The sensor couldn't keep up with touches or didn't react at all. We went back to the service center. After an inspection, it became clear that the part itself was defective. In 40 minutes, under warranty and absolutely free of charge, they replaced the screen with a new one. Now, a month and a half later, everything is working perfectly.

We bought 2 phones here—an iPhone 6 over a year ago and a 7 just now. Everything is great (knock on wood;)) Had a problem with other phones—a 5s (needed recovery mode, couldn't do it ourselves)—they solved everything. Then there was a problem with a 5, we went around half the city... they only fixed it here. The tablet screen was trashed... they fixed that too. Everything was fast, neat, no complaints, and at reasonable prices (lower than many places;))) Anyway, now if there's any question about an iPhone—we call Evgeny! MissZaba recommends👍

I brought in an HP laptop that wouldn't turn on—a broken charger had killed the motherboard. Even though the device isn't new, the wizard Yuri not only fixed the laptop but also found a new charger for it! All additional costs were agreed upon via SMS. At home, the tech even started working faster, but oh horror! it wouldn't connect to Wi-Fi! They took it back without question and returned it the next day, fixed under warranty! A huge thank you to the team and especially to Yuri for the professional work and human touch!

I came in for a MacBook Air repair. I'm very happy with the work done! The laptop, which is almost 6 years old, was returned like new. At the same time, the repair price was quite reasonable, not like what often happens with Apple tech. Thanks to the service, I highly recommend it!

If I could give this service more than a 5-star rating, I would gladly do so. One top mark for the quality of work, and another for the customer service. This is the second time Evgeniy has saved my laptop (oh, those Apple guys and their design imagination). A cleverly designed ribbon cable between the motherboard and the hard drive has a tendency to "fray"/crack over time in Unibody cases (Pros from 2010 - 2013). Last year, the helpful staff saved me a lot of time searching for this cable and helped connect and test it on the spot. Fortunately, the old series of Macs still allows for quick disassembly and part replacement without complex tools or soldering. After I replaced the hard drive myself and "disturbed" the fragile cable again, the old symptoms returned: system freezes and the disk not being detected during boot. And once again, it's late autumn, frost is in the air, and I'm taking my laptop to the trusted hands of a professional. It's very convenient: you come almost to the city center, meet a friendly specialist, and in just 10 minutes, you get a fully working device back. Thank you! I wish the service further growth and grateful customers. I highly recommend them, don't even hesitate.

After my iPhone was broken at another service center, they fixed it here, explained everything quickly, efficiently, and with high quality! You can safely entrust your gadgets here!

We would like to express our gratitude to the competent staff!!! They provided prompt and high-quality resuscitation and repair services for our beloved and much-needed iPhone 5🙏!!! Guys, thank you so much!👍👌

We came in with a display issue on the iPhone 5. Colored lines appeared and the touch screen was lagging. In the end, they replaced the display and touch sensor, and even put on a protective film))) Thank you very much! Now, in case of any breakdown, we are coming only to you!

Hello, iClub! Finally, I made it to Flamp and now in writing, I can say thank you for the prize! My husband is very happy with the prize! And now he always has an extra battery in his bag everywhere he goes. We have already taken it on four long flights with layovers, and it has never let us down. We charged our iPhones twice and there was still some charge left. We are looking forward to new contests!

I am contacting this company for the second time, I am very pleased, the receptionist is welcoming, the repair specialists are top-notch and most importantly - inexpensive and with a guarantee. Good luck and prosperity to you!!!