Some users are complaining that the new iPhone XS loses signal in places where the older iPhone X works perfectly fine. What's the problem? Some have suggested that a protective case might be to blame. Is that really the case?
According to experts, one of the minor innovations in the iPhone XS is new data transmission technology. Thanks to the 4x4 MIMO system, bandwidth should theoretically increase, along with the volume of transmitted and received data. New antennas were placed on the smartphone's body, separated by special dividers, which weren't present in the iPhone X.
It's worth noting that with certain ways of holding the device, some users have indeed noticed a significant decrease in signal strength. This is primarily due to the smartphone's size, as not every user can fully grip it along with the side antennas.
Even more problems arise for users who use protective cases with metal elements. These case models were developed before the iPhone XS was announced, and certain design features weren't taken into account. The case itself can contribute to antenna bridging, which decreases signal quality.
Specialists don't recommend using older cases designed before the iPhone XS, or cases with metal elements. When choosing a case for your smartphone, you should carefully examine its design and check the signal level while using it.